Monthly Archives: March 2014
Q&A Monday: requested session access is denied
Question: I have a user who is trying to connect to a RDS host (2008 R2 ), They are getting the error message “requested session access is denied”. I checked and made sure the user is member of the local remote desktop user group and they have the permission “Allow logon via Remote desktop services” is…
Q&A Monday: Making a new employee feel at home
I recently started a new position at a company and one of the first major responsibilities of this position was hiring two new helpdesk analysts. I made it through the interview and selection processes, but I want to make them feel as welcomed and at home as possible. Do you have any advice?
Q&A Monday: Removing the Windows.old directory
Question: I was having some issue with my computer, so I went to reinstall the Windows 7 , onto my computer. After the installation was complete, I noticed I have a C:\windows.old that takes up a large amount on my computer. I’ve tried highlighting and hitting delete, but it’s not letting me remove it. Jeanne…