How to rethink your backup strategy

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One of the things that were drilled into my head when I was starting out in my IT career was the backup philosophy of 3-2-1.

Q&A Monday: Defense Against Ransomware

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Question

There has been a lot in the news about ransomware, what can I do to protect myself?

Q&A Monday: Remove URL from Auto-complete in Chrome

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Question: I have an incorrect website address that appears in my autocomplete list every time I start typing and I always accidentally click on it.  I tried clearing my history and it’s still there, can you help me? Alice L. LoweryOrmond Beach, FL Answer: You need to open chrome and start typing the incorrect URL until the […]

Looking for a candidate hire a learner

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My number one advice, is to hire people who are willing and constantly wanting to learn, as apposed to someone who is set in their ways. In my opinion IT people generally fall into one of two categories: Niche fillers and Learners.

Q&A Monday: Security Question Safety?

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Question: With all the talk about making a password secure, I noticed that someone with enough knowledge of me would be able to reset my password using the security questions. These questions are similar across almost every site that I visit and a friend or determined enough hacker could easily guess the answers, any idea on […]

Computer Download Saftey

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  Technology has made strives to make the internet as cross platform as possible, meaning regardless if it a Windows, Apple or Mobile device most sites work across all these platforms with minimal or no downloads.  Yet, we still can’t get completely away from the downloads, whether it is games or specialized applications for watching videos […]

2014 National Cyber Security Awareness Month

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I’ve been a fan of the Department of Homeland Security’s National Cyber Security Awareness Month for a little while now.  This year marks the 11th annual year of the month long event.  If you are not aware this month is designed to educate the public about cyber security issues and things you can do to […]

Q&A Monday: How DHCP Works

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Question: Please don’t laugh at me, but I’ve wondered how my computer gets an IP address from my router? Renee Newcomb Ferndale, WA Answer: I love questions like these, every computer, tablet, phone or laptop gets an IP address when connected to the internet, but rarely do we think of the process that takes place. […]

Q&A Monday: Data Center Tiers

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Question: I am a small business owner looking to go with a cloud provider for our IT services.  Each of the vendors mentions their data center level, and I’ve tried doing research to figure out what these levels mean, but I can’t find anything describing them in plain English, can you help? Vickie Downs Watertown, […]

Q&A Monday: requested session access is denied

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Question: I have a user who is trying to connect to a RDS host (2008 R2 ), They are getting the error message “requested session access is denied”. I checked and made sure the user is member of the local remote desktop user group and they have the permission “Allow logon via Remote desktop services” is […]