Question:
I recently started a new position at a company and one of the first major responsibilities of this position was hiring two new helpdesk analysts. I made it through the interview and selection processes, but I want to make them feel as welcomed and at home as possible. Do you have any advice?
Q&A Monday: Removing the Windows.old directory
Question: I was having some issue with my computer, so I went to reinstall the Windows 7 , onto my computer. After the installation was complete, I noticed I have a C:\windows.old that takes up a large amount on my computer. I’ve tried highlighting and hitting delete, but it’s not letting me remove it. Jeanne […]
Q&A Monday: How to create a Windows Defender right click context menu
How can I make a right click option to scan a file with windows defender?
Simple Tips to a Secure Password
For many of us out there creating a secure password isn’t always easy, it’s hard to memorize one of those complex passwords (i.e. @<6v’)T[~5). I want to give you some good tips (and things to avoid) in order to make your password more secure. The most common thing people do, and I was once guilty […]
National Cyber Security Awareness Month (10th Year)
October marks the 10th Annual Cyber Security Awareness Month. This month is set aside as an opportunity to engage both public and private sector companies and more importantly the general public to create a safe, secure, and resilient cyber environment.
How to elevate RSAT shortcuts
Companies out there, should not have their IT staff account with Administrator access for everyday work. Yet IT staff generally will complain (I’m guilty of it) when they need do some administrative work. Now to make an administrators work easier (while following best practices) you give the IT staff user accounts and use another account […]
Q&A Monday: 64 bit Print Driver on 32 Bit System
Is it not possible to install an x64 version of a printer driver on a x86 server?
Q&A Monday: LZMA File
Question: I received a file from a coworker that has a LZMA file type with a large sum of data, and I don’t know how to open it. Please help! Kevin Knight South Dakota Answer: LZMA is a compressed file, something like the ZIP compression that most of us are generally familiar with. It’s used as a way to group […]
Importance of Security Awareness
Whether you know it or not, companies spends millions of dollars trying to make their network safe from hackers. Billions of dollars and a lot of lost time are the cost that companies have to share when their systems are breached. The problem becomes that most companies only address half of the solution, you can pour […]
Q&A Monday: Check MAC AD Authentication
Question: I work for a School District with a very small tech department. As we are in an educational environment, we are running a mixed environment with Mac’s and PC’s authenticating to a Windows 2003 AD servers, 9 total servers total spread out throughout 8 sites. I have been running into problems with a few Mac’s in […]
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