Monthly Archives: July 2010

Picking a Helpdesk Software

One of the first I was assigned when I became a manager was to find a new helpdesk solution.  Our current solution was OK, but had been in use for several years and our department had outgrown the usefulness.  Plus a big plus was we wanted our user base to be able to track the…

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Browser Update: Google release new Chrome Update

Google has released Chrome 5.0.375.125 for Linux, Mac, and Windows to address multiple vulnerabilities. These vulnerabilities may allow an attacker to execute arbitrary code or obtain sensitive information. Please see the Chromium security page for more detail. Note that the referenced bugs may be kept private until a majority of the users are up to…

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Browser Update: Mozilla Releases Firefox 3.6.8

Mozilla has released an updated Firefox browser to make the current version 3.6.7.  This isn’t a big update as if only fixes one flaw: MFSA 2010-48, this update fixed the following problem: Mozilla developer Daniel Holbert reported that the fix to the plugin parameter array crash that was fixed in Firefox 3.6.7 caused a crash…

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Apple Announces iPhone 4 Free Case Program

Apple has announced today the release of the iPhone 4 Case Program Application that is available from the apple store online.  Once you downloaded the application you sign in with your iTunes username and password and the application gives you a couple of different options to choose from. Despite my fear that it would take…

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Consultants how to communicate errors!

    If you ever spent any time as an IT consultant, then you understand that it can be a stressful, especially when things go wrong.  Every consultant will eventually have to deal with a mistake, either made by them or someone else.  Though mistakes are a part of the job, what happens next is important. …

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Software Update: Firefox 3.6.7 and Firefox 3.5.11

The Mozilla Foundation has released Firefox 3.6.7 and Firefox 3.5.11 for Windows, Mac and Linux to address multiple vulnerabilities. These vulnerabilities may allow an attacker to execute arbitrary code, obtain sensitive information, bypass security restrictions, or conduct cross-site scripting attacks. Some of these vulnerabilities also affect Thunderbird and SeaMonkey. Some of these vulnerabilities include: MFSA…

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Security Alert: Shortcut file Vulnerability

This vulnerability is due to the failure of Microsoft Windows to properly obtain icons for LNK files. Microsoft uses LNK files, commonly referred to as “shortcuts,” as references to files or applications. By convincing a user to display a specially-crafted LNK file, an attacker may be able to execute arbitrary code that would give the…

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Software Update: iTunes 9.2.1 Released

Apple has release a new version of iTunes making the current version 9.2.1 . This update is to fix a vulnerability due to improper handling of the itpc URLs. itpc is the protocol used by iTunes for handling podcasts. An attacker may convincing a user to access a specially crafted itpc URL and they may…

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Q&A Monday: Block Sites from Computer

Question: Hey Jim hope your doing well and having a good summer! I need a little help. My daughter has autism and she loves Youtube. However, some of the things on youtube are very disturbing. Is there anyway we can totally block Youtube from our computers? Media, Pa Answer: There is a simple an easy…

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