Category Archives: IT Management
How to Improve your enterprise E-mail Security
One of the things that I’ve noticed during my time is that phishing emails, ebb and flow like the waves of the ocean. It seems like nothing significant for a few weeks, then the flood gates open and a bunch all come in a short period of time. The security, mail and support teams get…
Designing and Implementing a Document Control Number System
While most mature organizations already have a well documented process for creating, approval and numbering of documents, not all do. So what do you do, when you come across one, where you a making the process. The first question, you might come across is why, do you need these documents? Those policies and procedures for…
Don’t be afraid to fail
In the years that I have been an IT manager, there’s honestly something that most people who work for me need to learn, and even some of my former colleges and bosses need to learn to accept. Don’t be afraid to fail or let your employees make mistakes.
IT Mentality: Hire a problem solver
I have seen many variations of the same tweet over the years, and when I was younger, I’m sure I would of posted the same thing thinking I was cleaver. Only as I matured more, did my perception change on what this tweet really means. Younger me, was like I work in technology, which is…
How to implement Zero Trust
After answering the question from Monday I kept thinking of how the best way to start programs from scratch. One method I usually recommend is a Zero Trust security model. Now the thing I run into when talking about this, is that people think it’s an all or nothing approach, and most have many issues…
Q&A Monday: Starting a Cyber Security Program
Question:
I work for a small company and my boss recently tasked me to start to strengthen our defenses against a cyber attack, but I’m not a security expert, whats the best way to plan this out before I get started?
How to rethink your backup strategy
One of the things that were drilled into my head when I was starting out in my IT career was the backup philosophy of 3-2-1.
Looking for a candidate hire a learner
My number one advice, is to hire people who are willing and constantly wanting to learn, as apposed to someone who is set in their ways. In my opinion IT people generally fall into one of two categories: Niche fillers and Learners.
Q&A Monday: Data Center Tiers
Question: I am a small business owner looking to go with a cloud provider for our IT services. Each of the vendors mentions their data center level, and I’ve tried doing research to figure out what these levels mean, but I can’t find anything describing them in plain English, can you help? Vickie Downs Watertown,…
How to elevate RSAT shortcuts
Companies out there, should not have their IT staff account with Administrator access for everyday work. Yet IT staff generally will complain (I’m guilty of it) when they need do some administrative work. Now to make an administrators work easier (while following best practices) you give the IT staff user accounts and use another account…