Tag Archives: IT Management
Leaders Fix Processes They Don’t Blame Employees
I’ve talked several times about learning the lessons from every leader that I’ve ever had, good or bad. I was recently talking with a mentee, and they had an issue at their work and their boss berated the entire staff for making a mistake that brought a system down. From the description of the incident,…
Q&A Monday: Is IT Security nothing but paperwork?
In my current company, I just switched over from the server operations side to the security side of the business. While I have only been in this position for about two weeks so far, I’ve been doing more meetings and paperwork than I have other work. Is security nothing but paperwork?
Leading Remotely…Making better Leaders
Most businesses are switching to either a remote or hybrid model to help employees in these pandemic times, and employees are loving the freedom in which it brings. I’ve seen more than a couple managers struggle with this change
Designing and Implementing a Document Control Number System
While most mature organizations already have a well documented process for creating, approval and numbering of documents, not all do. So what do you do, when you come across one, where you a making the process. The first question, you might come across is why, do you need these documents? Those policies and procedures for…
Don’t be afraid to fail
In the years that I have been an IT manager, there’s honestly something that most people who work for me need to learn, and even some of my former colleges and bosses need to learn to accept. Don’t be afraid to fail or let your employees make mistakes.
How to implement Zero Trust
After answering the question from Monday I kept thinking of how the best way to start programs from scratch. One method I usually recommend is a Zero Trust security model. Now the thing I run into when talking about this, is that people think it’s an all or nothing approach, and most have many issues…
Looking for a candidate hire a learner
My number one advice, is to hire people who are willing and constantly wanting to learn, as apposed to someone who is set in their ways. In my opinion IT people generally fall into one of two categories: Niche fillers and Learners.
Q&A Monday: Making a new employee feel at home
Question:
I recently started a new position at a company and one of the first major responsibilities of this position was hiring two new helpdesk analysts. I made it through the interview and selection processes, but I want to make them feel as welcomed and at home as possible. Do you have any advice?
Disaster Recovery: Starting a Simple DR Plan
I’m starting a new series on Disaster Recovery that will hopefully run on Fridays for a bit. Not many companies will even think that they need a plan like this, until a disaster hits and then it’s too late. In this installment I’ll start you on the thought process and how to go about writing…
Q&A Monday: How to get honest feedback
Question: I am the manager of several large technology products for my company, and I feel like I’m just not getting honest feedback from the people involved with the project. While the projects seem to be going well, I would appreciate it if I could get honest feedback and make sure the projects are a success, any suggestions?…