All posts by Jim Guckin
Computer Download Saftey
Technology has made strives to make the internet as cross platform as possible, meaning regardless if it a Windows, Apple or Mobile device most sites work across all these platforms with minimal or no downloads. Yet, we still can’t get completely away from the downloads, whether it is games or specialized applications for watching videos…
2014 National Cyber Security Awareness Month
I’ve been a fan of the Department of Homeland Security’s National Cyber Security Awareness Month for a little while now. This year marks the 11th annual year of the month long event. If you are not aware this month is designed to educate the public about cyber security issues and things you can do to…
Q&A Monday: How DHCP Works
Question: Please don’t laugh at me, but I’ve wondered how my computer gets an IP address from my router? Renee Newcomb Ferndale, WA Answer: I love questions like these, every computer, tablet, phone or laptop gets an IP address when connected to the internet, but rarely do we think of the process that takes place….
Q&A Monday: Data Center Tiers
Question: I am a small business owner looking to go with a cloud provider for our IT services. Each of the vendors mentions their data center level, and I’ve tried doing research to figure out what these levels mean, but I can’t find anything describing them in plain English, can you help? Vickie Downs Watertown,…
Q&A Monday: requested session access is denied
Question: I have a user who is trying to connect to a RDS host (2008 R2 ), They are getting the error message “requested session access is denied”. I checked and made sure the user is member of the local remote desktop user group and they have the permission “Allow logon via Remote desktop services” is…
Q&A Monday: Making a new employee feel at home
Question:
I recently started a new position at a company and one of the first major responsibilities of this position was hiring two new helpdesk analysts. I made it through the interview and selection processes, but I want to make them feel as welcomed and at home as possible. Do you have any advice?
Q&A Monday: Removing the Windows.old directory
Question: I was having some issue with my computer, so I went to reinstall the Windows 7 , onto my computer. After the installation was complete, I noticed I have a C:\windows.old that takes up a large amount on my computer. I’ve tried highlighting and hitting delete, but it’s not letting me remove it. Jeanne…
Q&A Monday: How to create a Windows Defender right click context menu
How can I make a right click option to scan a file with windows defender?
Simple Tips to a Secure Password
For many of us out there creating a secure password isn’t always easy, it’s hard to memorize one of those complex passwords (i.e. @<6v’)T[~5). I want to give you some good tips (and things to avoid) in order to make your password more secure. The most common thing people do, and I was once guilty…
National Cyber Security Awareness Month (10th Year)
October marks the 10th Annual Cyber Security Awareness Month. This month is set aside as an opportunity to engage both public and private sector companies and more importantly the general public to create a safe, secure, and resilient cyber environment.