Category Archives: IT Management

How to elevate RSAT shortcuts

Companies out there, should not have their IT staff account with Administrator access for everyday work.  Yet IT staff generally will complain (I’m guilty of it) when they need do some administrative work.  Now to make an administrators work easier (while following best practices) you give the IT staff user accounts and use another account…

Read More

Q&A Monday: Outlook 2003 problems with Exchange 2010

Question: My company has recently upgraded our Exchange server to 2010, but I still have some users using Outlook 2003.  There are plans in the next 6 months to update these remaining users, but some of them are experiencing a problem.  The users have a bunch of shared calendars and are getting a connection issue,…

Read More

Alternatives to Outlook

    I’ve been asked about this more times than I can remember, so I figured I’d just do an article about it….What are some alternatives to Microsoft Outlook.  To fully disclose I still cling on to my Outlook for my windows machine, but I do use other software for my linux machines.  So I’ve…

Read More

Security Update: Mozilla Firefox 6 and 3.6.20

    Mozilla identified and fixed several memory safety bugs in its browser engine used in Firefox 3.6, Firefox 5 and other Mozilla-based products. Some of these bugs showed evidence of memory corruption under certain circumstances, and that they fear that someone with enough effort could be exploited to run arbitrary code.  This update is considered CRITICAL by Mozilla. …

Read More

Q&A Monday: Controlling the IT Budget

Question: I am under great pressure from management to decrease our IT budget for next year, while providing the same level of services. I’ve spent time with my team trying to figure out service contracts or software upgrades to cut, what are some of the ways you’ve cut budgets? Judith R. Eastman Knoxville, TN Answer:…

Read More